Orders that are placed from Monday to Friday will be shipped the next two business days and orders that are placed from Saturday to Sunday will be shipped on Monday or Tuesday. Please contact us at info@fitbool.com  if your order has not arrive on the estimated time. Sometimes due high demand, order packaging process may be take more time so estimated shipping time may be higher than normal 10-15 days delivery.

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures, which can cause delays than original estimated delivery time. Your orders are expected to arrive in 15-20 Business Days. If you haven’t received your products yet, please contact us at info@fitbool.com for further assistance.

If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package and the cost of returning the package to us. This amount will be deducted from your merchandise refund.

Your privacy is important to us and we care about how your information is used and shared. We would like inform our international customers  to be aware about that shipping products internationally that cross-border shipments are subject to inspection and may be opened by customs authorities.